VideoSolo Screen Recorder

Frequently Asked Questions

• Why is there no sound in my recording?

  First check if your computer system sound is muted. And then go to “Preference” and use the slider to adjust the volume of system sound or microphone. You can also click on the “Start sound check” button to test and listen. If it is your microphone that fails to work, try unplugging and replugging the microphone.

• Can I record my webcam and screen together with my voice at the same time?

  Yes. VideoSolo supports recording both your webcam and computer screen with microphone on at the same time, to show both your screen and your face for tutorials, educational videos, and PowerPoint presentations. As long as you go to the “Video Recorder” and click to toggle the webcam, and then you can record webcam and screen simultaneously.

• The file size of the recorded video/audio is too large. ls it possible to reduce the file size?

  The codec method of the format you’ve selected can affect the video or audio size. Use a format that employs lossless compression can ensure a high quality. Other factors that can impact file size include resolution, video duration, and frame rate. Therefore, you can adjust the output settings beforehand in order to get a smaller recording.

• l accidentally ended a recording. Can I retrieve the file?

  Yes. There is a “Recording History” feature that backs up virtually every recording that you captured. Select a recording from the history section and click to preview to see if it is the one that you lost.

• Can l record for gaming?

  Yes! Absolutely! VideoSolo is designed with a game recorder to capture all your gaming moments! You can embed your facecam into the recording, capture in-game sounds, and add voice comments with your microphone. And thanks to GPU acceleration technology, the High-Definition recording process can be quick and efficient and gets you a smooth gameplay video in 4K UHD, 1080p 60fps FHD with no quality loss and no lag.

• Does Videosolo Screen Recorder have a time limit on screen recording?

  No! You can use it to screen record on your Windows/Mac as long as possible.

• Is it safe to install and use screen recorder on my computer?

  Yes, VideoSolo Screen Recorder is a 100% trusted screen capture software. Taking customer data and information security seriously, we have implemented reasonable technical and organizational measures to ensure you won’t have malware or hacking issues. So VideoSolo Screen Recorder is completely safe to use.

• Is it legal to record on some platforms? Can screen recording be detected？

  Most video platforms have terms of service that prohibit screen capture to record videos without authorization. Specifically, it depends on the platform you use.
  Netflix: You are not allowed to record any copyrighted videos on Netflix with the third-party screen recorder unless you obtain authorization first.
  Zoom: If you record with the Zoom built-in tool, it will alert the host unless you’ve already got permission. If you want to know more details about recording Zoom meeting with VideoSolo Screen Recorder, you can check this post to record Zoom meetings in any situation.
  YouTube: The content on YouTube is protected by the US copyright law. But for the question is it illegal to record music from YouTube, one key factor that comes up is the word “copyright” in itself – not all videos on YouTube are necessarily copyrighted. So, with VideoSolo, you will be able to record YouTube videos and use them for various types of screen recording.